Every Olmsted parka
under one roof in our Montréal atelier located in the vibrant Mile End neighbourhood.
All coats ship within 30-45 days from order date.
Given the nature of our
lead time may vary and we do not guarantee delivery dates. We are unable to accommodate rush or expedited orders.
When your order ships, you will receive a confirmation email with details and tracking information.
Olmsted offers free shipping and returns worldwide.
However, Canadian provincial sales taxes will be applied depending on the shipping address, and local import duties and taxes might be added to international shipments upon reception (outside of Canada and the United States). These costs are the responsibility of the receiver.
Orders within the domestic Canada ship via UPS and typically arrive in 2-3 business days. All orders ship with delivery confirmation which can be used to track your package.
International orders ship via UPS and typically arrive within 2-6 days. Please double check your billing and shipping address when placing an order. If you find that your package is lost, please contact us immediately.
Olmsted covers shipping cost
for returns & exchanges
Olmsted's coats are meant to be cherished & preserved through time.
We want you to love your coat for the years to come and we will gladly process exchanges for orders within 20 days.
If you wish to return an item, please contact us so we can arrange for your free return shipment.
All exchanges must be in new and unworn condition.
Upon inspection and acceptance of your return,
we will issue your store credit for your order or ship your replacement order.
Damaged or visibly worn coats will not be accepted for exchange.
If you received a damaged or defective item, please let us know immediatly, and we will take great care of you.
Olmsted's coats are made of
Organic waxed cotton
When struck or submitted to harsh elements, they tend to mark.
When at room temperature, the wax generally melts back to its original appearance after a few days. This is the nature of waxed cotton, not a material defect.
Our True Warranty
If damage due to wear and tear occurs, we offer repairs. If the damage is beyond repair, our take-back program allows you to send your old Olmsted back for store credit.
For your coat
When storing your Olmsted parka, always place the coat in a fabric cover that can breathe. Plastic can trap moisture, and lead to mildew problems. This is relevant for any down filled product and most natural textiles.
Olmsted coats are shipped with a wax bar for reproofing when needed. Waxed cotton can simply be sponged-cleaned.